Talk to a person
A real person reads every message, usually within one business day (Mon–Fri). We don’t have a phone line.
customerservice@outlawbats.com
Quick answers
- Build time: 2–3 weeks, or 5 business days with Express (+$35). Details
- Where’s my order? Order status
- Something wrong with your bat? Email photos and your order number. If we made a mistake, we fix it. Returns & breakage
- Cancel or change? Possible until your bat goes on the lathe.